@article {513, title = {Improving Bug Report Comprehension}, year = {2012}, month = {09/2012}, institution = {University of Waterloo}, abstract = {Developers need to reason about data in bug reports to diagnose problems and compare proposed solutions. Current bug tracking systems{\textquoteright} interfaces, however, collect and present data as a conversation. Previous work shows that this hinders the ability of users to consult, reason, and analyze information important to resolve bugs. This work implements BugBot, a bug tracking system that eliminates comments as the main component of bug reports, promoting information instead of conversation. An evaluation for 6 months on a group of 9 users finds that BugBot facilitates reasoning about bug report information and improves its archival value.}, issn = {GSDLAB{\textendash}TR 2012{\textendash}09{\textendash}01}, attachments = {http://gsd.uwaterloo.ca/sites/default/files/doc_2.pdf}, author = {Lotufo, Rafael and Krzysztof Czarnecki} }